How to Clean and Maintain Your Necta Kometa or Krea Touch

How to clean your necta kometa or krea touch coffee machine blackstag coffee machines

Got a Necta Kometa or Krea Touch in your workplace? 

A simple cleaning routine will help keep your coffee tasting consistent and your machine running reliably.

Both the Necta Kometa and Krea Touch use granulated milk, making them a practical option for busy offices, factories, schools and other workplaces where ease of use and cleaning are important.

They don’t have the daily fresh-milk cleaning requirements of some other machines, but regular cleaning is still important.

Keep on Top of the Everyday Basics

Start with the simple jobs. Empty the waste and drip trays regularly, wipe down the dispensing area and touchscreen, and complete any rinse or cleaning cycle when the machine prompts you.

These small jobs only take a few minutes and help prevent coffee residue and powder from building up.

Pay Attention to the Powder System

Because the Kometa and Krea Touch use granulated milk and other powdered ingredients, keeping the powder areas clean and dry is particularly important.

Powder can collect around the mixing bowls and ingredient pathways. If moisture gets into these areas, it can cause clumping and affect how consistently ingredients are dispensed.

Regularly check these areas and remove any powder build-up as part of your cleaning routine.

Give the Machine a Weekly Clean

We recommend making a more thorough clean part of your weekly routine.

Work through the machine’s cleaning process and pay particular attention to areas where coffee or powder can accumulate. It’s also a good opportunity to remove and clean the appropriate components rather than simply waiting until the machine tells you something is full.

Choose a day that works for your workplace and make sure someone is responsible for getting it done. Consistency is more important than making the routine complicated.

Keep the Coffee Side Tidy Too

When topping up the beans, keep the hopper and surrounding area free from stray beans, coffee grounds and dust. And, importantly, avoid getting moisture into the bean hopper.

If your machine displays a cleaning or maintenance message, follow the prompt rather than continually clearing or delaying it.

Cleaning and Servicing Work Together

Regular cleaning looks after the areas your team uses every day. Preventative servicing takes care of the machine itself.

If your coffee starts tasting different, drinks aren’t dispensing properly, the machine makes an unusual noise or an error keeps appearing, it’s best to get in touch rather than trying to pull the machine apart yourself.

A Simple Routine Makes a Difference

The Kometa and Krea Touch are designed to be straightforward workplace coffee machines. Keep the trays and dispensing areas clean, stay on top of powder build-up, complete your weekly clean and follow the machine’s prompts.

Combine that with regular preventative servicing and you’ll help keep your machine reliable and your coffee tasting great. 



Watch the video below as Claire takes you through the cleaning process for the Necta Kometa and Krea Touch, with practical tips to help keep your machine clean and running smoothly.

If you need cleaning supplies, preventative servicing or help with your Necta Kometa or Krea Touch, get in touch with Black Stag Coffee. We’re here to help keep your coffee flowing.