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Typically yes. An agreement for 24 or 36 months will be put in place at the start of your lease or free-on-loan term. This commitment allows Black Stag to secure a modern, state of the art coffee machine for your workplace. Your dedicated Account Manager will visit you regularly to ensure that it is operating smoothly and you’ll receive ongoing servicing. Our commitment to customer service is unparalleled – you won’t be disappointed.

To find the best coffee machine for your workplace, we look at the number of staff to find the machines that can produce the volume of cups you need per day. If the machine is too small, staff can end up waiting too long for drinks or emptying the grounds container too frequently. We also take into account who will be using the machine – staff, customers or management? We will then typically provide you with 1-3 recommendations to review.  

We specialise in fully automatic bean-to-cup machines that deliver café-style coffee in seconds. Suitable for workplaces, showrooms, schools, and hospitality settings. We offer three main setup types:

• Fresh Bean + Fresh Milk Machines
• Fresh Bean + Granulated or Powdered Milk Machines
• Hybrid Machines (e.g. fresh bean coffee, but with chocolate or chai powder options)

We support all models with installation, training, servicing, and consumables — and you can buy, lease, or get a free-on-loan setup (if you meet the criteria).

An automatic bean-to-cup coffee machine grinds whole beans on demand, tamps the coffee, brews it, and then froths milk (if needed). Usually all at the touch of a button. Key features:

• Built-in grinder (often ceramic or stainless steel)
• Integrated milk frother
• Touchscreen menus for lattes, flat whites, cappuccinos, and more
• Cleaning cycles to simplify maintenance
• Programmable drink settings for consistency and speed

These machines offer barista-quality results without needing a trained barista — perfect for busy workplaces or self-service setups.

To keep your coffee machine running smoothly and hygienically, it requires a daily rinse, weekly clean, and monthly descaling — especially important for fresh milk systems. These steps prevent build-up, protect internal parts, and maintain drink quality. Black Stag offers a valet servicing option, where we handle all cleaning and maintenance for you, ensuring your machine stays in top condition without adding work for your team.

If your team is short on time or you just want zero hassle, Black Stag offers valet servicing — think of it as a “coffee concierge” service: What We Do:

• Clean the machine inside and out
• Flush and sanitise milk lines
• Refill and check water filters
• Inspect grinders, seals, and moving parts
• Replace consumables like cleaning tablets if needed

Frequency:

• Available as monthly, quarterly, or custom schedules depending on usage and business size

Ideal For:

• Workplaces with fresh milk machines
• Sites where hygiene is a top priority
• Businesses who want to protect their investment

Contact us via our handy form or give us a call. A service technician will be in touch on the same day. We pride ourselves in our responsiveness. We know how important coffee is to our customers so we’ll get to you fast and keep your coffee flowing.

Contact us as soon as you can. If we can, we will try to help you over the phone. Next step, we’ll dispatch a service technician.

Yes! Your site can be added to our fortnightly or monthly schedule for service. This ensures the coffee machine is working perfectly. They can drop off fresh supplies at the same time. We can tailor a service package that suits any size business.

We will do a complimentary site assessment to determine the most suitable machine and provide a quote for the machine plus any installation costs so you know what to expect. All that is needed is an electricity point where the vending machine can be plugged in. Preferably the machines are plumbed into your water supply as filters can be added and no refilling of bottles is necessary. Water bottles/tanks can be used where a water supply is not possible.

Coffee machines require filtered water for the best possible taste and longevity of the machine. We can fit a water filter to your existing water supply. For tanked coffee machines, a water filter can be added inside the water tank. We’ll take care of this for you as part of the installation process.

Yes we do – You can purchase or lease a machine. Please get in touch via our contact form if you are interested in finding a coffee machine for your workplace. We are resellers for many leading coffee machine brands like JURA, Gaggia, Dr Coffee, Necta and Saeco and also have a number of reconditioned machines.

Yes. Please get in touch via our contact form if you are interested in leasing or purchasing a coffee machine for your workplace. If your office has 100 staff onsite then you may be eligible for a ‘free on loan’ coffee machine where there is no monthly lease charge (conditions apply). We are resellers for many leading coffee machine brands like JURA, Gaggia, Dr Coffee, Necta and Saeco and also have a number of reconditioned machines.