Necta Kalea and Kalea Plus

Typically yes. An agreement for 24 or 36 months will be put in place at the start of your lease or free-on-loan term. This commitment allows Black Stag to secure a modern, state of the art coffee machine for your workplace. Your dedicated Account Manager will visit you regularly to ensure that it is operating smoothly and you’ll receive ongoing servicing. Our commitment to customer service is unparalleled – you won’t be disappointed.

For offices of up to 100 people, the Slimline fridge is perfectly fine. It fits two 2L milk bottles. The larger fridge is great if you would like to see both bottles side by side. For JURA machines we recommend the Cool Control 2.5L for most offices, unless there’s less than 30 people and then the Cool Control 1L works fine.

An automatic bean-to-cup coffee machine grinds whole beans on demand, tamps the coffee, brews it, and then froths milk (if needed). Usually all at the touch of a button. Key features:

• Built-in grinder (often ceramic or stainless steel)
• Integrated milk frother
• Touchscreen menus for lattes, flat whites, cappuccinos, and more
• Cleaning cycles to simplify maintenance
• Programmable drink settings for consistency and speed

These machines offer barista-quality results without needing a trained barista — perfect for busy workplaces or self-service setups.

Chai Tea (also called Masala Chai)

• A traditional Indian spiced tea made by simmering black tea, spices (like cinnamon, cardamom, ginger, cloves), water, and often a small amount of milk and sugar.
• Has a stronger tea flavour and is more like a spiced milk tea.
• In workplaces or cafés, chai tea is often made using liquid concentrates or powder mixed with water.

Chai Latte

• A Western café version of chai tea made with steamed milk and chai concentrate or powder.
• It’s much milkier and creamier, served like a latte.
• Usually topped with light foam and sometimes dusted with cinnamon.
• In automatic coffee machines, it’s usually made using chai powder mixed with hot milk or water.

Black Stag recommends Arkadia Chai Tea powdered beverage for that authentic spicy chai flavour.

Regular servicing helps reduce breakdowns, improve coffee taste, protect your commercial machine from scale build-up and extend the life of your equipment. It can also help catch small issues before they become expensive problems.

Yes! Your site can be added to our fortnightly or monthly schedule for service. This ensures the coffee machine is working perfectly. They can drop off fresh supplies at the same time. We can tailor a service package that suits any size business.

Coffee machines require filtered water for the best possible taste and longevity of the machine. We can fit a water filter to your existing water supply. For tanked coffee machines, a water filter can be added inside the water tank. We’ll take care of this for you as part of the installation process.